Technical Issues & Troubleshooting
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General Troubleshooting
If your game is freezing, crashing, failing to load, or acting unusually, we recommend trying the following steps:Close all running apps and...
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My game got stuck on loading after the update?
If the game isn't loading after an update: 1. Restart Your Device: A simple restart often clears up issues that prevent games from loading c...
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Version 0.11 Known Issues
Below is a list of issues currently being investigated by our developers. This list will be updated regularly, and issues will be adde...
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How to report an issue?
You can report issues to our support team in 3 different ways: From our in-game Help CenterSimply tap on the menu at the top right of t...