Google Play - How do I find my purchase receipt?

If you cannot locate your purchase receipt, here’s an extended tutorial on where to find it, depending on the merchant used for your purchas...

Apple - How do I find my purchase receipt?

Apple App store  Device:Open your main settings and tap your Apple ID avatar. Click the `Media & Purchase` option and scroll down t...

I didn’t receive my purchase. What should I do?

Most payments are processed instantly, and your items are delivered as soon as the purchase is confirmed. If you've been charged but haven’t...

Refund policy

Refund requests will be subject to review by our support team to determine if you qualify for a refund to your account, and are not guarante...

What are Awakening Stones for?

Awakening Stones are used to summon Primals through the Awaken system.You can access the Awakening by opening the Pause Menu and tapping the...

What are coins for?

Coins are in-game currency, that is used for as additional resource for various upgrades and recipes.They are primarily utilized for:Levelin...

How can I acquire currency for the Enchanted Gallery store?

You acquire Enchanted Hexcoins when you receive a 4 or 5-star item from an Awakening banner.

How can I acquire currency for the Hexcoin store?

You acquire Hexcoins when you receive 3-star items from an Awakening banner.