General Troubleshooting

If your game is freezing, crashing, failing to load, or acting unusually, we recommend trying the following steps:Close all running apps and...

My game got stuck on loading after the update?

If the game isn't loading after an update: 1. Restart Your Device: A simple restart often clears up issues that prevent games from loading c...

How to report an issue?

You can report issues to our support team in 3 different ways: From our in-game Help CenterSimply tap on the menu at the top right of t...

How do I change the client language in UnGodly?

UnGodly is currently in soft launch, and the game is only available in English at this time. Language selection and additional localization ...

Why is UnGodly not compatible with my device?

UnGodly is currently in soft launch, which means the game is only available on a limited selection of devices and regions while we continue ...

My device has good specifications. Why isn't it supported?

Device compatibility depends on more than just RAM, Android version, or processor. We also consider factors such as GPU performance, device ...

My device meets the recommended specifications, but it still says it's incompatible. Why?

Meeting certain hardware specifications does not automatically guarantee compatibility. There are additional technical requirements that det...

Google Play says "This device isn't compatible with this version." What can I do?

If Google Play shows that message, your device is not currently supported for UnGodly.Unfortunately, there is no workaround available at the...

Will more devices become compatible?

We are working to expand device compatibility as we continue through soft launch and prepare for the global launch.Compatibility may change ...

What should I do if my device is currently unsupported?

At the moment, there is no workaround. We recommend keeping an eye on our official channels for future compatibility updates.Thank you for y...